• Type: UX Design / Development
  • Client: NSW Public Service Commission
  • Project: Employment Portal
  • When: 2018
  • Role: UX / Project Director

The PSC Employment Portal (EP) was originally intended to be a resource for HR practitioners to access policy information related to the GSE Act.

The Challenge

Overtime its audience has expanded to various people across the sector, being regularly visited by candidates, employees and managers looking for HR advice and information.

The Approach

Redevelop the Employment Portal into an online resource that, as a whole aligns with PSC’s business requirements and effectively meets the needs of its wide range of users.


A new website, with fresh visual design, interaction model and information architecture, built and deployed on brand new CMS, and compliant with WCAG 2.0 AA.

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